Why yes, that does happen to be the cable of an interchangeable needle that has lost its join. Why yes, that DID happen towards the end of a project. Why yes, I did lose about 20 rows of work when this happened.
Let us just say that I will not be buying knitting equipment from this particular company any longer. This was just the final straw. I don't want to name this company, as I'm not feeling vindictive, just pissed, although I'm sure most of y'all can figure it out.
Problems with equipment:
- Bruce got me a swift from this company for Christmas. It arrived with the threads on the wooden screws stripped. I sent it back. They sent another one back to me. It worked once, and then the threads on the wooden screws stripped. I didn't bother to send it back again. Bruce fixed the problem with a binder clip.
- I ordered two sets of interchangeable needles from them in the last two years. The finish comes off the metal after one project which makes the... not smooth. I called the company for replacement needles, which they gladly sent to me. I was happy. I wasall "yay, great customer service!"
- Of the two sizes of replacement needles, one needle of each size didn't screw fully onto one of the cables. I tried all of my cables. It would not attach fully to either needle. I threw those out. Didn't bother to call for another replacement, because at this point I was just pissed.
- The cable detaches from the join (see above) on a project that was not straining the damn thing at all.
I will continue to buy yarn from this company because it is of good quality and great prices, but equipment? No.